Let me preface my review by saying Citrus Lane's customer service has been excellent lately. I have read many terrible things about their service, but have been very fortunate in all of my interactions. Unfortunately, I have had to contact Citrus Lane customer service FAR too frequently regarding issues with both mystery boxes and subscription boxes. Without further ado, the April 2015 5 month old girl review.
Please note all values were derived from Amazon.com unless the item was not for sale on the site, in which case the source will be noted.
My poor box was demolished this month. Am I exaggerating? Well, a special post office van pulled into my driveway to hand deliver it. I've never had that happen before. Below you can see for yourself.
Sadly the box was open to the outside and it has been raining like crazy around me, so of course a few items were damaged. Citrus Lane customer service offered to ship out replacements for the two damaged items and I will update with the items once they have been received.
Inside the box was the normal cheery yellow tissue paper and Citrus Lane sticker wrapping the contents of the box.
A card detailing this month's contents was included.
The first item in the box was the Green Toys Twist Teether I'm a big fan of Green Toys products and we have quite a few things from the brand. Green Toys products are made from recycled milk containers and are free from BPA, PVC phthalates and coatings. Bonus: they are made in the USA AND dishwasher safe. Unfortunately, this is a repeat item and we already have it from a previous box. Value: $10.90.
The second item is a Bake N Shake Donut Rattle from North American Bear Company. This rattle is pretty cute and I'd love for my little girl to play with it. My son took it right out of the box and played with it for a bit saying he was glad baby sister would have this toy. Per Amazon the donut rattles are sold in a set of three for $29, so the value here is $9.67.
Next, a book from Barefoot Books - Garden Rhymes. Citrus Lane has been partnering with Barefoot Books since my son's subscription and I'm really not a fan, but it is a cute spring themed book filled with some less common nursery rhymes and I'm certain we will enjoy reading it to both of our children. Value: $5.76.
Lastly, we received a 3.4oz bottle of Snuggly Lotion from Episencial. We have received this item in the past and enjoyed the scent. Unfortunately, it wasn't moisturizing enough for my son's super dry skin. Value: $5.65.
I won't include the final item in the overall value of the box, because I feel that items which require you to spend additional money shouldn't be included since not everyone may be interested. A coupon allowing you to purchase a one year membership for $29 (a value of $90) from a company called YogaDownload.com. The info card states the site grants members access to more than 600 classes ranging from 10-90 minutes and for beginner - advanced, pre-natal, post-natal, kids, pilates, and much more. I would be tempted to try this, and I still may, but already I subscribe to DailyBurn and love it.
The final inclusion was an info card asking all subscribers to show their "Acts of Green" to win daily prizes. My son won this as a baby and we will definitely try to win again. The total value of April's box was $32. A subscription to Citrus Lane currently ranges $29/mo or $25/mo for a six month subscription. This box certainly does not have the value I typically appreciate from Citrus Lane and mystery boxes in general. More troubling to me, is that so many of the products are repeats from prior boxes. It's almost as if Citrus Lane doesn't expect to keep subscribers long enough for this to be an issue. During our original subscription nearly three years ago, I LOVED that Citrus Lane introduced me to both new products and new brands on a very regular basis...the company made a point of doing so. Brands and products are so often repeated that it really detracts from the joy and original purpose of this subscription.
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